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Nexium rises to meet QLD Health challenge

In late January, Queensland Health faced a tricky situation arising from complex external issues which would have seen a community care facility constructed at Norman Gardens in Rockhampton, but without telecommunications.

"It came down to whether Nexium could rise to the challenge and deliver a new fibre service in time for the opening," Nexium Retail Account Manager Ray Carey said.

Nexium, a wholly-owned telecommunications subsidiary of Ergon Energy, was invited to supply, construct, install and commission a new fibre connection in record time between the new community care facility and the Rockhampton Base Hospital. Both locations required an extension of the existing Ergon network to facilitate Queensland Health requirements.

To deliver this service within the customer's accelerated timeframes, Nexium engaged both local, internal and external sub-contract resources, with excellent support by the local communications design and operations staff. The teams also had to contend with Cyclone Marcia in the middle of the work.

"We had a number of resource constraints due to cyclone activities during this project," Nexium Network Services Manager Gavin Chapman said. "It was fantastic to see how everyone pulled together to get the job done."