Skip to main content



Information and content

The information and material contained in this site is of a general nature and does not constitute advice. You are advised to seek independent professional advice before making any decisions.

You are welcome to download this information for your own personal use or to inform others about our businesses, products and services. You must not do anything to alter or modify the information in this web site.

Ergon Energy is not responsible for any loss, damage, cost or expense incurred by you as a result of any error, omission or misrepresentation in relation to this site except for responsibilities implied by law which cannot be excluded.

Web links

Ergon Energy provides links to other entities' websites on our site for convenience only. Links to other websites do not represent any endorsement of any statements made by those entities or warrant the accuracy of the content of those entities' websites.


Ergon Energy does not represent or warrant that any files displayed or obtained from or through this website, or and other website linked to it, are free from computer viruses or other defects. Any such files are provided, and may only be accessed or used, on the basis that the user assumes all responsibility for any loss, damage or consequence resulting directly or indirectly from the use of those files.

Bureau of Meteorology

This website may contain information provided by the Bureau of Meteorology. The copyright in this information is owned by the Bureau of Meteorology and is reproduced by us with the permission of the Bureau of Meteorology. The Bureau of Meteorology has taken all due care in the preparation of the information but cannot provide any warranty or accept any liability for this information.


The information and material contained in this site is subject to copyright which is owned by Ergon Energy. As provided by the Copyright Act 1968 or any other applicable laws, no part of this site may otherwise be copied, reproduced, adapted or transmitted in any form without the written consent of Ergon Energy. If consent is provided, it will be subject to the requirement that the copyright owner's name and interest in the material be acknowledged when the material is reproduced or quoted, in whole or in part.

Social Media

Although Ergon Energy takes care in producing the content for social media sites, it does not guarantee that the information is accurate, complete, or current, or that the data is free from defects or malicious code such as viruses.

Ergon Energy does not accept any responsibility to you if you incur any loss or damage (however it was caused) in connection with the use of social media sites or any website it links to.

Ergon Energy may not have any control over content contained on other websites, including sites linked to from social media sites.

Just because the Ergon Energy links to another site or follows other accounts does not mean that Ergon Energy endorses or approves of that site, the account, its operators, or any particular content on that site.

Privacy collection notice

Your profile name, name, location, comments, replies and messages from social media sites are collected by Ergon Energy for the purposes of addressing your enquiry, maintaining a record of correspondence and statistics. No other personal information is collected by Ergon Energy from the social media sites.

Depending on your social media privacy settings, by participating on Ergon Energy's social media sites, you may be making your information accessible to people or organisations that access these social media sites in Australia and overseas.

Your information will not be given to any other person or agency unless you have given us permission or we are required or authorised by law (including where there is a serious threat to an individual's life, health safety or a public health or safety).

Please also refer to the appropriate social media sites privacy policy for how your information is stored, shared and protected. We recommend you regularly review and select the appropriate privacy settings.

You may apply to obtain access to your personal information or make a privacy complaint by contacting the Ergon Energy Privacy Officer on 13 10 46 or  during business hours. Please read Ergon Energy's Privacy Policy & Statement.